SayPro Task 5: Collect feedback through SayPro’s online survey form.

Here is a detailed breakdown for SayPro Task 5: Collect feedback through SayPro’s online survey form:

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✅ SayPro Task 5: Collect Feedback Through SayPro’s Online Survey Form

Objective:
Gather structured and meaningful participant feedback after each community meeting using the SayPro Online Survey Form, to assess impact, measure satisfaction, and improve future engagements.

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Step-by-Step Implementation

Step 1: Customize the SayPro Feedback Form

Access the SayPro Survey Tool from your dashboard and choose the template for Community Meeting Feedback. Customize the form to include:

• Event Details (auto-filled from the event scheduler)
• Participant Details (optional: name, ward, affiliation)
• Core Feedback Questions (suggested fields):
  1. Was the meeting well organized? (Yes/No/Neutral)
  2. Did you feel heard and included in discussions? (Scale 1–5)
  3. Were the topics relevant and clearly presented? (Scale 1–5)
  4. What was the most valuable part of the meeting? (Open-ended)
  5. What can we improve for next time? (Open-ended)
  6. Would you attend another SayPro meeting? (Yes/No)
• Accessibility & Inclusion Check:
  • Did you experience any challenges accessing or participating in the meeting?
• Optional fields: Upload a comment, photo, or suggestion.

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Step 2: Distribute the Survey

Use the SayPro Email Tool, SMS notifications, and SayPro App alerts to share the survey link within 24 hours after the event.

• Subject Line Example: “Share your feedback – Ward 4 Meeting (10 June 2025)”
• Include a short message: Thank you for attending! Please take 2 minutes to complete our feedback survey. Your input helps us improve and serve you better.
• If applicable, offer a small incentive (e.g., entry into a prize draw or data voucher).

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Step 3: Monitor Response Rates

Track survey activity using SayPro’s Analytics Dashboard:

• Monitor number of responses, completion rate, and drop-off points
• Send one reminder 48 hours after initial distribution

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Step 4: Analyze and Share Results

• Automatically generate a Feedback Summary Report using SayPro’s analysis tools
• Highlight:
  • Overall satisfaction score (out of 5)
  • Key themes from open responses
  • Recommendations for future meetings
• Share insights with facilitators, development officers, and community leaders

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Step 5: Archive Feedback for Accountability

• Upload final feedback report to the SayPro Digital Repository, linked to the event entry
• Include feedback highlights in monthly reporting and use data to inform SayPro Development Scorecards

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✅ Example Feedback Result: Youth Opportunity Forum (17 June 2025)

Metric	Result
Response Rate	72% (36 of 50 participants)
Avg. Satisfaction	4.4 / 5
Top Comment Theme	“Need more time for youth-led Q&A”
Follow-Up Action	Add 20-minute youth panel in next meeting

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