SayPro Program Manager

SayPro Program Manager: Role Overview and Responsibilities for SCSPR-87 Event Execution

Position Title: Program Manager
Event: SCSPR-87 Event (SayPro Monthly January SCSPR-87)
Reporting To: Event Director / Executive Team

Role Overview: The Program Manager will play a critical role in ensuring the successful execution of the SCSPR-87 event, working to guarantee that the event meets its objectives, runs seamlessly, and delivers value to participants. This includes overseeing the content, managing session schedules, ensuring participant engagement, and adjusting strategies based on real-time metrics and feedback. The Program Manager will be the point person for the coordination of all event activities, providing leadership and ensuring all aspects align with SayPro’s goals for the event.

Key Responsibilities

1. Event Content Planning and Execution:

• Content Relevance: Collaborate with content creators, speakers, and stakeholders to ensure that the content presented during the SCSPR-87 event aligns with SayPro’s strategic goals and addresses the current needs of participants.
• Session Development: Work closely with subject matter experts to develop engaging, informative, and actionable session materials that are both timely and relevant to the audience’s interests.
• Agenda Management: Develop and manage the event agenda, ensuring that each session is properly scheduled, with adequate time for each presenter, and aligns with the event’s overarching theme.
• Speaker Coordination: Serve as the primary point of contact for speakers, ensuring they are prepared, briefed on expectations, and have the necessary materials or support to deliver high-quality presentations.

2. Event Logistics and Coordination:

• Session Flow and Execution: Oversee the smooth flow of the event, ensuring that all sessions begin and end on time, and that any technical or logistical issues are promptly addressed. Manage transitions between sessions and ensure that there is no downtime.
• Participant Experience: Ensure that the participant experience is seamless from registration through event closure. This includes managing any attendee queries, ensuring access to session materials, and maintaining engagement throughout the event.
• Vendor and Partner Coordination: Work with external vendors, sponsors, and partners to ensure that all necessary resources (e.g., technology, equipment, promotional materials) are in place and meet the event’s requirements.

3. Engagement and Interaction:

• Active Participant Engagement: Ensure that participants are actively engaged throughout the event by facilitating discussions, moderating Q&A sessions, and encouraging interactive elements (e.g., polls, chat discussions, breakout sessions).
• Virtual or In-Person Interaction: If the event is virtual, the Program Manager should ensure that participants are actively using the event platform, attending sessions, and participating in networking opportunities. For in-person events, ensure that there are interactive elements and spaces that encourage networking and participation.
• Feedback Channels: Monitor and encourage feedback throughout the event, from live polling during sessions to post-event surveys, to gauge participant satisfaction and identify areas for improvement.

4. Event Monitoring and Analytics:

• Real-Time Metrics Monitoring: Track key event metrics, such as attendance, session engagement, participant feedback, and other relevant KPIs in real time. Adjust the strategy or schedule if certain sessions are underperforming or if engagement drops.
• Analyze Participant Behavior: Use analytics tools to gather data on participant behavior, such as which sessions or topics are most popular, session dropout rates, and areas where participants are engaging the most. Use this data to optimize the event and improve future programming.
• Post-Event Reporting: After the event, analyze the collected data and provide a comprehensive report that covers the event’s success, including insights into engagement, participant satisfaction, and areas for improvement. Use these insights to fine-tune strategies for future events.

5. Continuous Improvement and Strategy Adjustment:

• Proactive Strategy Adjustments: If certain sessions or segments are not performing as expected, proactively adjust strategies in real-time to better engage participants or re-align with event goals. This could involve adjusting content, changing session formats, or re-targeting specific segments of the audience.
• Post-Event Review: After the event, lead the review process, collaborating with the event team and stakeholders to assess the event’s overall success, identify pain points, and apply learnings to future event planning.

Skills and Qualifications

1. Project Management Expertise:

• Proven experience managing large-scale events or programs, with strong organizational and leadership skills to ensure that all aspects of the event are executed flawlessly.

2. Strong Communication Skills:

• Excellent verbal and written communication skills to coordinate with speakers, vendors, partners, and participants.

3. Problem-Solving and Adaptability:

• Ability to think on your feet and adjust strategies in real-time to resolve challenges or seize opportunities during the event.

4. Data-Driven Decision Making:

• Comfort with analyzing data and adjusting strategies based on insights. Familiarity with event management platforms and analytics tools.

5. Experience with Virtual and In-Person Events:

• Familiarity with both virtual event platforms (e.g., Zoom, Microsoft Teams, Eventbrite) and in-person event coordination.

6. Stakeholder Management:

• Ability to work with a diverse set of stakeholders, including internal teams, external vendors, and event partners.

Program Manager’s Key Success Metrics

1. Event Success Rate: Achieving key event objectives, including engagement, learning outcomes, and participant satisfaction.
2. Participant Engagement: High levels of session participation, interactive feedback, and consistent attendee involvement throughout the event.
3. Timeliness: Ensuring all sessions and activities run on schedule, with smooth transitions and minimal downtime.
4. Post-Event Insights: Gathering actionable feedback that informs improvements for future events and partnerships.
5. Stakeholder Satisfaction: Ensuring that all partners, speakers, and stakeholders are satisfied with the event’s execution and the outcomes.

Conclusion:

The Program Manager will be the driving force behind the successful execution of the SCSPR-87 event. Their role will be crucial in ensuring that all elements of the event are aligned with SayPro’s goals and that the experience for participants is engaging and valuable. By overseeing content, coordinating logistics, maintaining participant engagement, and tracking real-time metrics, the Program Manager will help ensure that the event is a success both during and after it concludes. Through strategic planning, seamless execution, and a data-driven approach, the Program Manager will create a memorable and impactful event experience for all involved.