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SayPro list of 100 data quality rules for maintaining fundraising campaign directories on a platform like SayPro.
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General Data Entry Rules:
- Unique Identifiers: Ensure every record has a unique identifier (e.g., donor ID, campaign ID) to avoid duplicates.
- Accurate Name Formatting: Always use proper name formatting (e.g., First Name, Last Name, no unnecessary abbreviations).
- Full Contact Information: Collect and maintain complete contact information for each donor (e.g., phone number, address, email).
- Verify Email Addresses: Ensure email addresses are valid and properly formatted (e.g., example@example.com).
- Standardized Phone Numbers: Use standardized phone number formats (e.g., (XXX) XXX-XXXX).
- Correct Spelling of Names and Addresses: Double-check the spelling of names, cities, and addresses to avoid errors.
- No Special Characters in Phone Numbers: Avoid using special characters in phone numbers (e.g., *#-).
- Avoid Duplicate Entries: Regularly use de-duplication tools to prevent the same donor from being entered multiple times.
- Complete Date of Birth Information: If relevant, ensure the date of birth is entered correctly and completely.
- Consistent Address Format: Standardize address formats according to postal conventions.
- Consistent Title Usage: Standardize the use of titles (e.g., Dr., Mr., Mrs., Ms.) consistently across all records.
- No Empty Fields: Ensure there are no empty required fields (e.g., donor name, contact details, etc.).
- Address Validation: Use address validation software to verify donor addresses and prevent mistakes.
- Accurate Zip Codes: Ensure the correct and valid zip code is attached to each donor’s address.
- Date Entry Standards: Use a consistent date format (e.g., MM/DD/YYYY).
- Use of Standard Country Codes: Use standardized country codes for international donors to avoid formatting inconsistencies.
- Geographic Data Accuracy: Ensure geographic data (e.g., region, city, state) is accurate and consistent with current standards.
- Consistent Data Format for Social Media: Ensure social media handles (e.g., Twitter, Facebook) follow the correct format (e.g., @username).
- Maintain Accurate Contact Preferences: Track and honor donor preferences for communication (e.g., email vs. phone).
- Clear Gift Tracking: Log each donation, specifying the donation amount, date, and campaign associated with the donation.
Data Integrity and Validation Rules:
- Email Address Uniqueness: Ensure that each email address is only associated with one donor.
- Phone Number Uniqueness: Ensure that each phone number is associated with only one donor.
- Validate Donation Amounts: Ensure that donation amounts are valid and within expected ranges (e.g., no negative donations).
- Verify Payment Method: Ensure that the payment method recorded is valid and corresponds to the donor’s payment method.
- Record Transaction Dates Accurately: Always record the transaction date accurately when tracking donations.
- Validate Credit Card Information: Ensure that credit card information, if stored, is securely encrypted and follows required validation rules.
- Check for Duplicate Emails: Ensure that no duplicate email addresses are recorded in the database.
- Verify Email Delivery: Use email validation tools to check if emails sent to donors are delivered successfully.
- Verify Donor Status: Regularly update the status of donors (active, lapsed, etc.).
- Track Refunds and Chargebacks: Accurately record any donation refunds or chargebacks to avoid discrepancies.
- Accurate Gift Designation: Ensure that donations are correctly attributed to the intended campaign or fund.
- Identify Errors in Donor Info: Flag and correct any inconsistent or erroneous donor data (e.g., missing zip codes or invalid addresses).
- Match Donors with Campaigns: Ensure that donors are associated with the correct fundraising campaigns and events.
- Monitor for Overlaps in Donor Records: Identify and merge duplicate donor records to ensure accuracy.
- Regular Data Audits: Conduct regular audits to identify inconsistencies or gaps in donor and donation records.
- Correct Donation Frequency Tracking: Ensure that recurring donations are tracked correctly and that changes to donation frequency are updated.
- Keep Updated Donor Info: Periodically request and update donor contact details to ensure records remain current.
- Track Donor Consent: Ensure consent is obtained and recorded for email communication and data processing.
- Ensure Accurate Reporting: Verify that the data in the system matches reports and analytical outputs.
- Accurate Tax Receipts: Ensure that donation receipts reflect the correct amount and tax implications for the donor.
Data Consistency and Standardization Rules:
- Use Uniform Terminology: Standardize terms used across the system (e.g., “Annual Fund” vs. “Yearly Campaign”).
- Standardize Donor Titles: Use consistent titles for donors (e.g., Mr., Mrs., Dr., or none).
- Campaign Consistency: Use uniform campaign names and abbreviations to avoid confusion.
- Standardize Fund Names: Ensure that fund names are standardized across all donor records (e.g., “General Fund” instead of “General Fund 2025”).
- Use Consistent Terminology for Donation Types: Define and consistently use donation type categories (e.g., one-time, recurring, in-kind).
- No Inconsistent Date Formats: Standardize the date format across all records (e.g., MM/DD/YYYY).
- Standardize Donation Amounts: Use consistent formatting for currency (e.g., $100.00) across all records.
- Standardize Communication Preferences: Ensure all communication preferences (email, mail, phone) are consistently tracked in the system.
- Use Consistent Donor Types: Standardize donor types (e.g., Individual, Corporate, Foundation).
- Track Multiple Campaigns Consistently: If a donor gives to multiple campaigns, ensure each campaign is accurately tracked under their record.
Data Security and Privacy Rules:
- Data Encryption: Ensure that all sensitive donor information, such as credit card data and contact details, is encrypted.
- Access Control: Limit access to donor data based on roles and permissions within the organization.
- Secure Donor Data Storage: Store donor data in secure, encrypted databases to protect privacy.
- Audit Trails: Keep a log of all changes made to donor data to monitor who made updates and when.
- Donor Data Anonymization: Anonymize donor data for reports or research when possible to maintain privacy.
- Adhere to Data Protection Laws: Comply with data protection laws such as GDPR, HIPAA, and others when handling donor data.
- Monitor Data Access: Regularly monitor access logs to ensure that no unauthorized personnel are accessing donor data.
- Regular Data Backups: Schedule regular backups of donor data to prevent loss of information.
- Delete Inactive Data: Set policies for purging or anonymizing donor records that have been inactive for extended periods.
- Ensure Privacy Compliance for Email Campaigns: Ensure that all email marketing adheres to anti-spam laws (e.g., CAN-SPAM Act).
Data Maintenance and Updates:
- Regular Data Cleaning: Schedule routine data cleanups to eliminate outdated or incorrect information.
- Update Donor Info Periodically: Reach out to donors periodically to ensure that their contact and other personal information is up to date.
- Track Lapsed Donors: Regularly review and update records of lapsed donors to identify re-engagement opportunities.
- Track Changes in Giving Patterns: Update donor records when their giving frequency or amount changes.
- Ensure Timely Data Entry: Ensure that donor information and donation details are entered into the system in a timely manner.
- Review Data Entry Guidelines Regularly: Periodically review and update data entry guidelines to ensure best practices are followed.
- Ensure Accuracy of Donation Updates: When a donor’s status or contribution amount changes, update their record immediately.
- Verify Duplicate Records Periodically: Run duplicate checks on a regular basis to merge records with similar or matching information.
- Clean Up Invalid Data: Periodically remove or correct invalid email addresses, phone numbers, or addresses.
- Log Changes to Donor Preferences: When a donor changes preferences (e.g., communication channels), ensure the system is updated promptly.
Reporting and Analytics Rules:
- Accurate Financial Reporting: Ensure that all financial data, including donation amounts and transaction fees, is accurately reflected in reports.
- Track Donor Retention Rates: Use data to track the retention rates of donors and adjust strategies accordingly.
- Standardized Campaign Reporting: Maintain consistent reporting formats for tracking fundraising campaigns, including revenue and expenses.
- Ensure Transparency in Reporting: Ensure that all data used in reports is transparent and traceable to the original source.
- Report on Donor Segmentation: Segment donors by giving behavior, engagement, and other relevant categories for better reporting.
- Use Accurate Gift Acknowledgment Data: Ensure that donor acknowledgment data (e.g., thank-you notes) is correctly reflected in reports.
- Monitor Conversion Rates: Track and report on donor conversion rates from lead to donor to improve campaign effectiveness.
- Track Non-Monetary Contributions: Include non-monetary gifts (e.g., in-kind donations) in fundraising reports.
- Regular Report Accuracy Checks: Regularly verify the accuracy of fundraising and donor reports against source data.
- Ensure Data Consistency in Campaign Results: Ensure that all campaign results are consistently reported across different platforms and teams.
Campaign-Specific Rules:
- Track Campaign Lifecycles: Keep accurate records of the start and end dates for each campaign.
- Donor Attribution for Campaigns: Ensure that donors are attributed to the correct campaign and fundraising goal.
- Categorize Donations by Campaign: Ensure all donations are categorized correctly within each fundraising campaign.
- Track Multi-Channel Campaigns: Ensure donations from all channels (online, mail, events) are accurately recorded under the correct campaign.
- Update Campaign Goals: Regularly update and monitor fundraising goals for each campaign.
- Monitor Campaign Effectiveness: Track key metrics such as engagement, donation amounts, and donor conversion for each campaign.
- Track Donor Behavior by Campaign: Monitor how donor behavior varies across different types of campaigns and adjust strategies accordingly.
- Log Campaign-Specific Thank-Yous: Track thank-you messages specific to campaigns to ensure donors receive appropriate acknowledgment.
- Campaign Impact Reporting: Accurately report on the impact of each campaign and communicate results to donors.
- Link Campaigns to Donor Records: Ensure that every donor’s contributions are linked to the correct fundraising campaigns in the system.
Donor Relationship Rules:
- Track Donor’s History Across Campaigns: Maintain a history of the donor’s involvement in multiple campaigns.
- Record Donor Engagement Level: Track the donor’s level of engagement with the nonprofit (e.g., highly engaged, occasional donor).
- Monitor Donor Preferences: Record and honor each donor’s preferences, such as communication channels and giving history.
- Capture Donor Feedback: Record donor feedback or survey responses related to their experience with campaigns.
- Track Donor’s Volunteer Involvement: Keep records of any volunteer participation in addition to monetary donations.
- Donor Impact Tracking: Keep a record of how donations have made an impact or what specific projects the donor’s money funded.
- Develop Personalized Thank-You Notes: Ensure personalized acknowledgment is sent to each donor, reflecting their specific contributions and impact.
- Log Donor Engagement Actions: Log actions such as email opens, event participation, or social media engagement linked to donor records.
- Track Donor’s Lifetime Giving: Maintain a lifetime giving history for each donor to assess their total impact on the nonprofit.
- Identify Lapsed Donors: Regularly identify and follow up with lapsed donors to understand the reasons behind their reduced engagement.
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