SayPro Feedback Forms from Participants.

Document Title: SayPro Feedback Forms from Participants
Department: SayPro Fundraising, Sponsorships, Donations, and Crowdfunding Office
Program: SayPro Monthly Donor Education (SCMR-2)
Platform: All forms to be submitted and managed through https://saypro.online

Introduction

The SayPro Feedback Forms from Participants are structured tools designed to collect direct responses, impressions, and suggestions from individuals who attend SayPro’s educational sessions, webinars, workshops, and planned giving presentations. These forms play a critical role in assessing the quality, clarity, relevance, and impact of SayPro’s outreach efforts—specifically under the SCMR-2 (SayPro Monthly Donor Education) initiative.

Feedback collected is analyzed and used to refine educational content, enhance engagement strategies, improve session delivery, and strengthen relationships with donors and participants.

Purpose

The primary purposes of the SayPro Feedback Forms are to:

• Gauge participant satisfaction with educational sessions.
• Identify areas of improvement in content, delivery, or platform usability.
• Collect testimonials and positive feedback for marketing use.
• Understand donor motivation and readiness for planned giving options.
• Document challenges, questions, or hesitations expressed by attendees.
• Enable personalized follow-up by SayPro staff for high-potential participants.

These forms serve as both a qualitative and quantitative measure of SayPro’s effectiveness in delivering meaningful, actionable donor education.

Structure and Sections of the Feedback Form

Each SayPro Feedback Form is standardized but customizable depending on the type of session (e.g., in-person, Zoom webinar, one-on-one consultation). Below are the key sections typically included:

1. Participant Details

• Full Name
• Email Address
• Phone Number (Optional)
• Location (City/Province)
• Donor Type: Prospect, Existing Donor, Legacy Donor, Volunteer, Other
• Session Name and Date Attended

2. Session Feedback

• How would you rate this session overall?
  (Scale: 1 – Very Poor to 5 – Excellent)
• Was the information clear and easy to understand?
  (Yes / No / Partially – with comment box)
• Which topics did you find most useful or relevant?
  (Open-ended)
• Which topics were confusing or not covered in enough detail?
  (Open-ended)

3. Learning Outcomes

• Did you learn anything new about planned giving?
  (Yes / No – with optional details)
• How confident do you feel about exploring planned giving options now?
  (Not confident – Slightly – Moderately – Very Confident)
• Would you consider making a planned gift to SayPro?
  (Yes / No / Maybe – with comment option)
• Would you recommend this session to others?
  (Yes / No)

4. Engagement Preferences

• Would you like to be contacted for a follow-up conversation?
  (Yes / No – with preferred method)
• What type of follow-up resources would you like to receive?
  (Brochures, Videos, Advisor Meeting, Email Series, FAQ Document)
• Are you interested in attending future SayPro donor events or sessions?
  (Yes / No / Depends on Topic)

5. Open Feedback and Suggestions

• What did you enjoy most about this session?
• What can we improve for future sessions?
• Any additional comments, concerns, or questions?

Submission Process

• Feedback forms are to be distributed at the end of each session or within 24 hours via email (automated from https://saypro.online).
• For physical workshops, printed forms may be used and uploaded digitally post-session.
• Participants complete forms voluntarily and are encouraged to be candid and constructive.
• Completed forms are stored securely on SayPro’s platform and integrated into CRM profiles when applicable.

Analysis and Reporting

The SayPro Monitoring and Evaluation (M&E) team—under the guidance of the Fundraising Office—will:

• Aggregate responses monthly for trend analysis.
• Flag urgent feedback or questions that require individual follow-up.
• Identify repeat pain points to improve session design.
• Select strong testimonials for permission-based marketing use.
• Create internal reports for session performance review and strategic adjustment.

Strategic Benefits

🔍 Continuous Improvement

Feedback data guides enhancements in donor content, educator delivery, and resource allocation.

🎯 Donor Insight

Understand donor readiness, hesitations, and preferences regarding planned giving options.

🤝 Personalized Engagement

Targeted follow-ups and tailored resources can be delivered based on each participant’s response.

📈 Outcome Measurement

Supports measurement of the SayPro SCMR-2 program’s success, reach, and influence on planned giving.

📢 Reputation Building

High-quality sessions and positive feedback reinforce SayPro’s role as a leading educator in ethical, impactful giving.

Final Note

The SayPro Feedback Forms from Participants are not just administrative tools—they are central to SayPro’s commitment to a participatory, responsive, and donor-centered education approach. Every completed form brings insight, accountability, and improvement.