SayPro Feedback Form for Post-Event Review.

Overview:

The SayPro Monthly Volunteer Recognition Program under the SayPro Development Royalty SCDR aims to continuously improve and refine the experience for volunteers. After every recognition event, it is essential to gather feedback from the participants to assess the event’s effectiveness, identify areas of improvement, and ensure that future events meet the needs and expectations of the volunteers. The Post-Event Feedback Form serves as a tool to collect detailed insights from attendees, helping the SayPro Resource Mobilisation Office (RMO) to fine-tune the event structure, content, and overall volunteer engagement.

The January SCDR-7 cycle’s volunteer recognition event will utilize a comprehensive feedback form to understand the participants’ satisfaction levels, what they valued the most, and where improvements can be made. The feedback will be used to enhance future volunteer recognition programs and foster a culture of continuous improvement within SayPro.

1. Purpose of the Post-Event Feedback Form:

The SayPro Post-Event Feedback Form is designed to:

• Gauge Attendee Satisfaction: Understand how volunteers felt about the event and what aspects they enjoyed most.
• Identify Areas for Improvement: Highlight areas that could be enhanced in future events, such as logistics, communication, and program content.
• Gather Suggestions: Solicit volunteers’ ideas for future recognition events and potential new activities or initiatives that could further engage them.
• Ensure Effective Volunteer Engagement: Assess whether the recognition event met the intended goals of making volunteers feel valued and appreciated.

2. Key Components of the SayPro Post-Event Feedback Form:

The Post-Event Feedback Form will be structured to collect both quantitative and qualitative data. This balance ensures that the form is easy to fill out while still allowing volunteers to provide rich, detailed feedback.

A. General Event Information:

This section will gather basic details about the event to set context for the feedback.

1. Event Title:
   SayPro Monthly Volunteer Recognition Ceremony – January 2025
2. Event Date:
   January 25, 2025
3. Location:
   (For in-person events) Neftalopolis Community Hall
   (For online events) SayPro Virtual Platform/Zoom Link

Purpose: These questions help identify which event the feedback corresponds to, especially if SayPro hosts multiple recognition events during the year.

B. Satisfaction Rating Questions:

These questions will use a Likert scale (1–5 or 1–7) for easy quantifiable data collection. Respondents will rate their satisfaction with specific elements of the event.

1. How satisfied were you with the event overall?
   1 = Very Dissatisfied, 5 = Very Satisfied
2. How satisfied were you with the event’s registration and check-in process?
   1 = Very Dissatisfied, 5 = Very Satisfied
3. How would you rate the event’s structure and timing?
   1 = Very Poor, 5 = Excellent
4. How satisfied were you with the quality of the presentations or speeches during the event?
   1 = Very Dissatisfied, 5 = Very Satisfied
5. How valuable was the recognition ceremony for you?
   1 = Not Valuable at All, 5 = Extremely Valuable
6. How would you rate the volunteer awards and certificates?
   1 = Very Poor, 5 = Excellent
7. How engaging and motivating did you find the volunteer testimonials and stories shared?
   1 = Not Engaging, 5 = Very Engaging
8. How satisfied were you with the refreshments and networking opportunities provided (if applicable)?
   1 = Very Dissatisfied, 5 = Very Satisfied
9. How would you rate the virtual event experience (for online events)?
   1 = Very Poor, 5 = Excellent

Purpose: These questions provide valuable quantitative insights into specific aspects of the event, such as logistics, content quality, and overall volunteer experience. This helps organizers assess how well the event met the expectations of the volunteers.

C. Open-Ended Feedback Questions:

These questions provide space for volunteers to share their thoughts, suggestions, and personal reflections on the event.

1. What was your favorite part of the event, and why?
   [Open-ended response]
2. What aspects of the event do you think could be improved?
   [Open-ended response]
3. Do you have any suggestions for future volunteer recognition events?
   [Open-ended response]
4. Was there any part of the event that you found confusing or unclear?
   [Open-ended response]
5. How do you feel about the recognition you received (or others received)? Was it meaningful to you?
   [Open-ended response]
6. Were there any volunteer opportunities or programs you would like to see in the future?
   [Open-ended response]
7. Is there anything you would suggest to improve the volunteer engagement and appreciation efforts of SayPro moving forward?
   [Open-ended response]

Purpose: These open-ended questions allow for more detailed, personal feedback. Volunteers can share specific experiences and suggestions that may not have been covered in the structured questions, providing qualitative insights that can inform future event planning.

D. Demographic and Volunteering Information (Optional):

This section is optional but can provide valuable insights about the types of volunteers providing feedback.

1. How long have you been volunteering with SayPro?
   Less than 6 months
   6 months to 1 year
   1–3 years
   More than 3 years
2. How frequently do you volunteer with SayPro?
   Occasionally
   Monthly
   Weekly
   Daily
3. What types of volunteer roles have you participated in? (Select all that apply)
   Event Planning
   Fundraising
   Community Outreach
   Mentoring
   Administrative Support
   _Other (Please Specify): ___________

Purpose: Gathering demographic and volunteering data helps SayPro to better understand its volunteer base and to tailor future events and engagement strategies to different groups.

E. Overall Experience:

1. Would you recommend participating in future volunteer recognition events to others?
   Yes / No / Maybe
2. Would you be interested in volunteering for future SayPro programs or events?
   Yes / No / Maybe
3. Please rate your overall satisfaction with your experience as a SayPro volunteer.
   1 = Very Dissatisfied, 5 = Very Satisfied

Purpose: These final questions serve to understand the volunteer’s overall experience and willingness to remain engaged with SayPro. The data can be used to gauge retention and identify areas for future volunteer recruitment or retention efforts.

3. Post-Event Follow-Up Actions:

• Data Collection & Analysis: Once the feedback forms are collected, the SayPro Resource Mobilisation Office (RMO) will analyze the quantitative data and identify trends or patterns in the responses. Open-ended feedback will be categorized and reviewed for actionable insights.
• Thank You Note: A thank you email or message will be sent to participants who completed the feedback form, expressing gratitude for their input and commitment to continuous improvement.
• Action Plan: Based on the feedback, SayPro will develop an action plan to address areas for improvement in future recognition events. This may include adjusting event formats, enhancing volunteer engagement strategies, or making logistical changes.
• Sharing Insights: Key takeaways from the feedback can be shared with the SayPro team and stakeholders to ensure the organization’s volunteer engagement efforts align with the needs and preferences of volunteers.

4. Conclusion:

The SayPro Post-Event Feedback Form is a vital tool for gathering insights into the success and effectiveness of volunteer recognition events. By collecting both quantitative and qualitative feedback, SayPro can ensure that each event is tailored to the needs of volunteers, leading to stronger engagement and a greater sense of appreciation. This structured approach to feedback helps SayPro continuously improve its volunteer recognition programs and maintain a strong, motivated volunteer base.