SayPro Feedback Collection

Feedback Collection Strategy

🧩 1. Post-Survey Feedback Form

Send a short follow-up questionnaire to participants after they complete the main survey. Keep it under 5 questions to encourage completion.

Sample Questions:

1. How easy was it to complete the survey?
   (Very Easy – Easy – Neutral – Difficult – Very Difficult)
2. Did the questions feel relevant to your experience in education?
   (Yes / No / Somewhat – with optional comment)
3. Were there any questions that were confusing or unclear?
   (Open-ended)
4. Do you feel your voice was heard through this survey?
   (Yes / No / Not sure – with optional explanation)
5. What suggestions do you have for improving future surveys?
   (Open-ended)

✅ Tip: Use Google Forms, Microsoft Forms, or SayPro’s digital platform to automate and track this feedback.

💬 2. In-Person/Phone Interviews (Optional)

For a qualitative approach, randomly select a small group of respondents (e.g., 10–15 students and educators) and conduct brief interviews to get deeper insights about their experience with the survey.

Ask questions like:

• “What did you enjoy about participating?”
• “What could make the survey easier or more engaging?”
• “Did you have enough time or support to answer accurately?”

📊 3. Analyze Feedback & Identify Themes

Compile and code the feedback to identify:

• Repetitive technical issues (e.g., loading times, unclear instructions)
• Gaps in relevance (e.g., missing categories of respondents)
• Suggestions for incentives or engagement methods

📋 4. Apply Learnings to Future Surveys

Use the feedback to update:

• Survey question wording and logic
• Distribution strategy (e.g., more SMS reminders, better timing)
• Support materials (e.g., tutorial video or translated instructions)

🔁 5. Communicate Back

Let participants know their input led to real changes:

• Include updates in SayPro’s next newsletter.
• Share testimonials or quotes: “Thanks to your feedback, we’ve made our next survey even more accessible!”