SayPro Feedback Analysis Template: A template for documenting the analysis of the feedback received

SayPro Feedback Analysis Template

The SayPro Feedback Analysis Template is a structured tool designed to document and analyze the feedback collected from the community. This template helps categorize the feedback into positive comments, areas of concern, and actionable suggestions, making it easier to identify trends and prioritize improvements in community development programs.

SayPro Feedback Analysis Template

1. General Information

• Feedback Collection Method:
  • Online Survey
  • In-Person Interview
  • Community Meeting
  • Suggestion Box
  • Other (please specify): _______________
• Date of Feedback Collection:
  • _______________________
• Employee Responsible for Analysis:
  • _______________________

2. Summary of Feedback

Provide a brief summary of the feedback collected, including the number of responses and the general tone (positive, neutral, negative).

• Total Number of Responses:
  • _______________________
• General Feedback Tone:
  • Mostly Positive
  • Mostly Negative
  • Balanced
  • Mixed
• Key Themes Identified:
  • ___________________________________________________________
  • ___________________________________________________________
  • ___________________________________________________________

3. Positive Feedback

(Document any positive comments or areas where community members expressed satisfaction or appreciation.)

• Category 1: Community Services
  • Healthcare Services:
    • ___________________________________________________________
    • ___________________________________________________________
  • Youth Engagement & Education:
    • ___________________________________________________________
    • ___________________________________________________________
  • Public Safety & Security:
    • ___________________________________________________________
    • ___________________________________________________________
  • Community Events & Activities:
    • ___________________________________________________________
    • ___________________________________________________________
• Category 2: General Comments
  • ___________________________________________________________
  • ___________________________________________________________

4. Areas of Concern

(Document negative feedback or concerns raised by community members. Include common problems or challenges identified.)

• Category 1: Community Services
  • Healthcare Services:
    • ___________________________________________________________
    • ___________________________________________________________
  • Youth Engagement & Education:
    • ___________________________________________________________
    • ___________________________________________________________
  • Public Safety & Security:
    • ___________________________________________________________
    • ___________________________________________________________
  • Community Events & Activities:
    • ___________________________________________________________
    • ___________________________________________________________
• Category 2: General Concerns
  • ___________________________________________________________
  • ___________________________________________________________

5. Actionable Suggestions

Document specific suggestions or ideas for improvement offered by community members. Include any ideas that can help address the areas of concern or improve overall community development.

• Category 1: Community Services
  • Healthcare Services:
    • ___________________________________________________________
    • ___________________________________________________________
  • Youth Engagement & Education:
    • ___________________________________________________________
    • ___________________________________________________________
  • Public Safety & Security:
    • ___________________________________________________________
    • ___________________________________________________________
  • Community Events & Activities:
    • ___________________________________________________________
    • ___________________________________________________________
• Category 2: General Suggestions
  • ___________________________________________________________
  • ___________________________________________________________

6. Priority and Urgency

Based on the feedback received, assess the priority level and urgency of addressing the identified concerns and suggestions.

• Priority Level of Feedback:
  • Low (Can be addressed in the long term)
  • Medium (Needs attention within 3-6 months)
  • High (Requires action within 1-2 months)
  • Urgent (Immediate action needed)

7. Responsible Team/Department

Identify the team or department responsible for addressing the feedback and implementing the suggested improvements.

• Responsible Team/Department for Action:
  • _______________________
• Responsible Employee or Leader:
  • _______________________

8. Follow-Up Actions

Document the follow-up actions that will be taken to address the feedback. This could include further consultations, changes to programs, or implementation of new initiatives.

• Follow-Up Action(s):
  • ___________________________________________________________
  • ___________________________________________________________
  • ___________________________________________________________
• Expected Timeline for Completion:
  • _______________________

9. Feedback Communication Plan

Outline how feedback will be communicated back to the community to ensure they know their input was valued and what actions are being taken.

• Communication Method:
  • Community Meeting
  • Newsletter
  • Social Media Updates
  • Email/Postal Communication
  • Other (please specify): _______________
• Expected Date for Communication:
  • _______________________

10. Employee Comments

Any additional notes, observations, or context regarding the feedback analysis process.

• Employee Comments:
  • ___________________________________________________________
  • ___________________________________________________________
  • ___________________________________________________________

11. Feedback Reviewed and Approved By:

Sign-off from the employee or manager who reviewed and approved the analysis.

• Name of Reviewer:
  • _______________________
• Position:
  • _______________________
• Date of Review:
  • _______________________

Notes for Employees:

• Categorizing Feedback: Use clear headings for each category (e.g., healthcare services, public safety, etc.) to group feedback logically. Be sure to capture both positive and negative responses.
• Prioritize Urgency: When categorizing the feedback, consider the urgency of addressing issues raised. Prioritize concerns that directly impact community well-being or safety.
• Follow-Up Actions: Ensure that feedback is followed up with clear actions that can be tracked and evaluated for future improvement.
• Engagement & Communication: The community should be informed about how their feedback will lead to change, fostering transparency and ongoing engagement.

The SayPro Feedback Analysis Template ensures that feedback is systematically reviewed, categorized, and addressed, leading to actionable steps that improve community development programs and services.