SayPro Feedback Analysis Form: A structured form where employees record, categorize, and analyze feedback to identify common themes or concerns

SayPro Feedback Analysis Form

Purpose:
The SayPro Feedback Analysis Form is a tool for employees of the SayPro Community Development Office (CDO) to systematically record, categorize, and analyze feedback from community members. This form is designed to help identify recurring themes or concerns that can inform program improvements and ensure that the voice of the community is heard and addressed.

1. Feedback Information:

• Feedback Collection Method: (Select all that apply)
  • Online Survey
  • In-Person Interview
  • Community Meeting
  • Suggestion Box
  • Other (please specify): _______________
• Date Feedback Collected:
  • _______________________
• Employee Responsible for Analysis:
  • _______________________

2. Feedback Category:

Please categorize the feedback based on the area of community development the feedback is related to.

• Healthcare Services
• Youth Engagement & Education
• Public Safety & Security
• Environmental Sustainability
• Community Events & Activities
• Infrastructure & Housing
• Economic Development & Employment
• Social Services & Welfare
• Transportation
• **Other (please specify): _______________

3. Feedback Summary:

Provide a brief summary or direct quotes of the feedback received.

• Feedback Summary:
  • ___________________________________________________________
  • ___________________________________________________________
  • ___________________________________________________________

4. Identified Trends/Themes:

Based on the feedback received, identify any recurring themes or concerns that community members have raised.

• Common Trends/Themes:
  • ___________________________________________________________
  • ___________________________________________________________
  • ___________________________________________________________

5. Frequency of Themes:

How often did the identified theme or concern appear across the feedback?

• Rarely (1-2 responses)
• Occasionally (3-5 responses)
• Frequently (6+ responses)
• Very Frequently (10+ responses)

6. Sentiment of Feedback:

Assess the sentiment of the feedback (positive, negative, neutral, or mixed).

• Positive
• Neutral
• Negative
• Mixed (positive and negative elements)

7. Priority Level:

Rate the urgency and importance of addressing the identified issues based on community feedback.

• Low Priority (Can be addressed in the long term)
• Medium Priority (Needs attention within the next 3-6 months)
• High Priority (Needs to be addressed within the next 1-2 months)
• Urgent Priority (Immediate action required)

8. Suggested Actions/Recommendations:

Propose specific actions or solutions to address the concerns or capitalize on positive feedback. Include timelines for implementation if possible.

• Suggested Actions:
  • ___________________________________________________________
  • ___________________________________________________________
  • ___________________________________________________________

9. Responsible Department/Team:

Identify which department or team will be responsible for implementing the suggested actions.

• __________________________ (Team/Department Name)
• __________________________ (Team/Department Name)

10. Follow-up Plan:

Outline the steps for following up with the community and ensuring that their feedback is acknowledged and acted upon.

• Follow-up Actions:
  • ___________________________________________________________
  • ___________________________________________________________
  • ___________________________________________________________

11. Employee Comments:

Any additional notes, observations, or context about the feedback or analysis process.

• Employee Comments:
  • ___________________________________________________________
  • ___________________________________________________________
  • ___________________________________________________________

12. Feedback Reviewed and Approved By:

Sign-off from the employee or manager who reviewed and approved the feedback analysis.

• Name of Reviewer:
  • _______________________
• Position:
  • _______________________
• Date of Review:
  • _______________________

Note:

This form should be filled out after each round of feedback collection. It helps track trends, understand community concerns, and plan for program adjustments or improvements. The form serves as a record of the feedback analysis and can be referred to during the development and evaluation of future community initiatives.

This SayPro Feedback Analysis Form ensures that feedback is recorded, categorized, and analyzed in a structured way, helping to identify actionable insights and guide the improvement of community development programs.