SayPro Donor Engagement Survey Template: A template used to collect donor feedback and satisfaction levels.

Sure! Below is a detailed SayPro Donor Engagement Survey Template designed to collect donor feedback and assess their satisfaction levels. The survey is structured to gather valuable insights into donor experiences, preferences, and suggestions for improvement, allowing your organization to refine its strategies and strengthen relationships with supporters.

SayPro Donor Engagement Survey Template

Introduction:
Thank you for your continued support of SayPro. Your feedback is incredibly valuable in helping us improve our efforts and better serve our mission. This survey is designed to capture your experience with SayPro and your level of satisfaction with our donor engagement initiatives. We greatly appreciate your time and insights. Your responses will remain confidential.

Section 1: General Information

1. How long have you been a donor to SayPro?
– Less than 6 months
– 6 months to 1 year
– 1 to 3 years
– More than 3 years

2. How did you first hear about SayPro?
– Word of mouth
– Social media
– Website/Online search
– Event or fundraiser
– Other (please specify)

3. What type of donations do you typically make?
– One-time gift
– Recurring monthly/annual donation
– Event-based giving (e.g., fundraising dinners, auctions)
– In-kind donations (goods or services)
– Other (please specify)

Section 2: Communication and Engagement

4. How often do you hear from SayPro regarding your donation or the organization’s activities?
– Frequently (once a month or more)
– Occasionally (once every 2-3 months)
– Rarely (a few times per year)
– Never

5. What types of communication do you prefer to receive from SayPro? (Select all that apply)
– Email updates/newsletters
– Phone calls or text messages
– Social media updates
– Direct mail (letters, postcards)
– Invitations to events or fundraisers
– Other (please specify)

6. How would you rate the clarity and frequency of communication from SayPro?
– Very clear and frequent
– Clear, but could be more frequent
– Occasional, but unclear at times
– Rare and unclear

7. Do you feel that SayPro keeps you informed about how your donation is being used?
– Yes, I feel well-informed
– Somewhat, but I would like more details
– No, I don’t feel informed
– I have not received any information about the use of my donation

Section 3: Donor Recognition and Acknowledgment

8. Do you feel appreciated as a donor by SayPro?
– Yes, I feel very appreciated
– Yes, I feel somewhat appreciated
– No, I don’t feel appreciated
– I haven’t received any recognition

9. Which forms of recognition do you value most? (Select all that apply)
– Thank you letters/emails
– Public recognition (e.g., name in event programs or on the website)
– Invitations to special events or donor recognition dinners
– Personal phone calls or messages from staff or leadership
– Other (please specify)

10. How would you rate the overall quality of SayPro’s donor recognition efforts?
– Excellent
– Good
– Fair
– Poor

Section 4: Impact and Satisfaction

11. How satisfied are you with the impact that SayPro is making in the community or cause it serves?
– Very satisfied
– Satisfied
– Neutral
– Unsatisfied
– Very Unsatisfied

12. Do you feel that your donation makes a meaningful difference?
– Yes, I can see the impact clearly
– Yes, but I would like to see more concrete examples
– Not sure
– No, I don’t feel that my donation is making a difference

13. How likely are you to recommend SayPro to others as a worthy cause to support?
– Very likely
– Likely
– Neutral
– Unlikely
– Very unlikely

14. Have you participated in any SayPro events or campaigns?
– Yes, multiple times
– Yes, once
– No, but I plan to in the future
– No, I have not participated

Section 5: Suggestions and Improvements

15. What could SayPro do to improve its donor engagement and communication?
– [Open-ended response]

16. Are there any additional types of engagement or recognition you would like to see from SayPro?
– [Open-ended response]

17. What is the most important factor in your decision to continue supporting SayPro?
– The mission and cause
– Transparency and communication about donations
– The impact of my donation
– Personal connections with the organization
– Other (please specify)

Section 6: Demographics (Optional)

18. What is your age group?
– Under 18
– 18-34
– 35-54
– 55-74
– 75 or older

19. What is your gender?
– Male
– Female
– Non-binary
– Prefer not to say

20. Where are you located?h
– [Open-ended response (city, state)]

Conclusion:
Thank you for taking the time to complete this survey. Your feedback is essential in helping SayPro continue to grow and enhance its donor engagement practices. If you would like to be contacted regarding your feedback or suggestions, please provide your contact information below (optional).

Name (Optional):
[Text Field]

Email (Optional):
[Text Field]

This SayPro Donor Engagement Survey Template includes various types of questions, including multiple-choice, Likert scale (rating), and open-ended questions, to cover different aspects of donor engagement. It is designed to provide actionable insights, identify areas for improvement, and ensure that donors feel heard and appreciated, fostering long-term relationships with the organization.