SayPro Community Liaison Officer

Role Function: Documentation of Needs, Challenges, and Proposed Solutions at the Community Level
Department: SayPro Community Development Office
Reporting To: Regional Development Coordinator | SayPro Development Royalty

Role Overview

The SayPro Community Liaison Officer (CLO) plays a critical role in connecting communities with the SayPro Development ecosystem. As a frontline representative, the CLO is responsible for actively engaging with local communities, gathering real-time insights, and ensuring that community voices shape the planning and implementation of development projects.

By documenting needs, challenges, and community-driven solutions, the CLO helps align SayPro’s project strategies with local realities, ensuring inclusive and sustainable impact.

Key Responsibilities

1. Community Engagement & Trust Building

• Build and maintain strong relationships with local stakeholders, community leaders, youth, women’s groups, and other marginalized populations.
• Facilitate inclusive forums, listening sessions, and participatory meetings to gather authentic input.

2. Needs Assessment Documentation

• Conduct structured and informal interviews, focus group discussions (FGDs), and surveys.
• Identify pressing community needs across sectors (e.g., education, employment, health, infrastructure, youth development, social services).
• Categorize needs by urgency, target groups, and geographic location.

3. Challenge Identification

• Document ongoing and systemic challenges faced by the community.
• Capture barriers to service delivery, infrastructure access, social inclusion, and livelihood improvement.
• Provide contextual analysis including socio-economic, cultural, or political constraints.

4. Solution Gathering & Validation

• Record community-proposed solutions and local best practices.
• Facilitate co-design sessions where communities brainstorm viable interventions.
• Validate proposed solutions with community stakeholders and ensure they align with SayPro’s development objectives.

5. Reporting & Data Submission

• Submit detailed community insight reports to the SayPro Community Development Office monthly.
• Use standardized reporting templates and digital tools (e.g., KoboToolbox, SayPro Survey Forms).
• Ensure that all reports are accurate, timely, and representative of diverse community voices.

6. Feedback Loop and Follow-Up

• Communicate SayPro’s planned actions based on documented needs and challenges.
• Ensure communities are informed on project developments, timelines, and outcomes.
• Monitor perceptions and satisfaction to foster ongoing community engagement.

Expected Outputs

• ✅ Monthly Community Needs & Solutions Report
• ✅ Updated Community Challenge Tracker
• ✅ Repository of Community-Proposed Interventions
• ✅ Community maps and profiles for planning reference
• ✅ Recommendations for project adjustments and real-time responsiveness

Skills & Competencies Required

• Excellent communication and facilitation skills
• Strong listening, observation, and empathy abilities
• Knowledge of local languages and cultural contexts
• Competence in mobile data collection and basic reporting tools
• Commitment to participatory development and ethical engagement

Impact

By effectively documenting community-level needs, challenges, and solutions, the SayPro Community Liaison Officer ensures that development interventions are locally rooted, community-owned, and sustainably impactful—upholding SayPro’s mission of empowering communities through inclusive and responsive development.