🔷 SayPro Job Description Document.

Position Title: Donor Impact Reporting Officer – SCMR-2

🔹 Position Overview

The Donor Impact Reporting Officer – SCMR-2 plays a critical role within the SayPro Fundraising, Sponsorships, Donations, and Crowdfunding Division, under the strategic leadership of the SayPro Marketing Royalty (SCMR). The position exists to ensure that all donor contributions are systematically recorded, analyzed, visualized, and communicated through professional, engaging, and transparent impact reports. The officer will manage the lifecycle of donor reporting using SayPro’s digital platforms, templates, and visual tools to enhance donor retention, renewals, and trust.

The title SCMR-2 signifies the April edition of SayPro’s Strategic Communication and Marketing Royalty donor impact series—a structured monthly initiative to strengthen stakeholder relations across all SayPro programs globally.

🔹 Key Responsibilities

📘 1. Donor Impact Reporting & Communication

• Develop and deliver monthly donor impact reports (SCMR editions) aligned with SayPro branding and messaging standards.
• Draft customized reports for corporate, institutional, and individual donors using SayPro templates.
• Synthesize data into clear, concise, and compelling narratives that highlight the outcomes of donor contributions.

📊 2. Data Visualization & Analytics

• Convert programmatic data into visual formats (graphs, charts, dashboards, and infographics).
• Use tools like Power BI, Google Data Studio, Canva, and Excel to produce visually engaging and accurate outputs.
• Track report performance metrics including open rates, feedback response rates, and donor satisfaction.

🧩 3. Standardization & Template Management

• Maintain and update the standardized reporting templates housed on https://saypro.online.
• Ensure consistency in formatting, language, and presentation across all SCMR-2 reports.
• Coordinate with the SayPro design and branding team to ensure visuals meet quality guidelines.

💬 4. Donor Engagement & Feedback

• Create embedded feedback modules in each report to gather insights from donors.
• Manage post-report follow-ups including surveys, renewal messaging, and donor appreciation notes.
• Analyze donor feedback and work collaboratively with M&E and fundraising teams to implement improvements.

💻 5. Digital Platform Coordination

• Publish reports and dashboards securely on the SayPro website portal for donor access.
• Ensure integration with SayPro’s CRM and ERP systems to automate reporting processes.
• Monitor real-time data feeds and ensure updates are reflected in live dashboards.

🤝 6. Internal Coordination

• Work closely with program teams, field officers, and monitoring & evaluation staff to collect accurate impact data.
• Liaise with donor relations managers to understand communication needs, preferences, and timelines.
• Attend internal review meetings to present reporting performance and donor engagement outcomes.

🔹 Required Qualifications

• A bachelor’s degree in Communication, Development Studies, Marketing, Public Relations, Journalism, Data Analytics, or related fields.
• At least 2 years of experience in donor communications, impact reporting, monitoring & evaluation, or marketing roles.
• Demonstrated experience with data visualization tools (Power BI, Google Data Studio, Canva).
• Proficiency in digital communication tools (Google Workspace, Microsoft Office, cloud storage).
• Strong written and verbal communication skills in English (additional languages an advantage).
• Solid understanding of donor behavior, nonprofit transparency standards, and results-based reporting.

🔹 Desirable Skills and Competencies

• Exceptional storytelling and writing abilities, with a flair for translating technical data into engaging narratives.
• Strong attention to detail, especially in report accuracy, formatting, and visual coherence.
• Creative thinking with the ability to design visually appealing documents.
• High emotional intelligence and donor sensitivity in communication.
• Strong organizational and time management skills to meet monthly reporting cycles.
• Willingness to learn and apply feedback rapidly.
• Knowledge of or experience in the NGO/nonprofit sector.

🔹 Performance Metrics (KPIs)

🔹 Reporting Line & Team Structure

• Reports to: Senior Manager – Donor Communications & Strategic Marketing (SCMR)
• Works closely with:
  • M&E Officers
  • Program Managers
  • Design & Branding Team
  • Digital Platform Officers
  • Donor Relations Officers

🔹 Working Conditions

• Location: Hybrid (Remote + SayPro HQ or designated field offices)
• Contract Type: Full-time (1-year renewable)
• Working Hours: Standard 40-hour work week; occasional overtime during reporting windows
• Travel: Periodic travel to field sites or donor events may be required

🔹 Why Join SayPro?

• Be part of a cutting-edge international nonprofit redefining transparency and communication.
• Access to ongoing training in data visualization, reporting automation, and digital communication tools.
• Join a team that values creativity, collaboration, and accountability.
• Directly contribute to donor satisfaction and long-term organizational growth.

🔹 How to Apply

Interested candidates should submit:

• A detailed CV
• A portfolio or sample of visual donor reports or storytelling materials
• A cover letter detailing why they are passionate about impact communication

Submit applications via: careers@saypro.online
Subject: Application – Donor Impact Reporting Officer SCMR-2

🔹 Final Note

This is not just a reporting role—it’s an opportunity to turn data into stories, and stories into inspiration that drives social change. As Donor Impact Reporting Officer – SCMR-2, you’ll be at the heart of SayPro’s mission to show the world what real change looks like—through every chart, every quote, and every report.