SayPro Event Execution for Home Repair Program.

The period from January 21, 2025 to January 30, 2025 marks the core phase of the SayPro Monthly Home Repair Program (SCDR-1) under the SayPro Development Royalty (SDR). During this time, SayPro will be executing home repair services for selected participants, hosting both in-person and online workshops to teach essential home repair skills, and tracking the progress of repairs to ensure high-quality service and participant satisfaction.

Key Goals:

• Deliver home repair services to the selected participants, working closely with volunteers and contractors to ensure timely and effective repairs.
• Host a mix of in-person and online workshops designed to equip participants with hands-on skills in essential home maintenance and repairs.
• Track the progress of home repairs, providing consistent support and ensuring homeowner satisfaction.
• Maintain clear communication with participants and stakeholders, responding to any concerns or issues that arise during the repair process and workshops.

1. Provide Home Repair Services to Selected Participants (01-21-2025 to 01-30-2025)

During this period, repair teams will begin executing home repair projects for the participants who have been pre-selected. These repairs could range from minor fixes like plumbing or electrical issues to more significant home improvement tasks, such as drywall repairs, insulation, and flooring installation.

Key Actions:

• Review Scheduled Repairs:
  • Confirm the repair schedule for each home repair project. Ensure that each participant has received a confirmation of the scheduled date for their repair service.
  • Double-check the list of required materials and tools needed for each job to avoid delays on the day of repair.
• Coordinate with Volunteers and Contractors:
  • Ensure that repair teams (volunteers, contractors, and skilled workers) are prepared and fully briefed on the specific tasks they will be undertaking for each home.
  • Assign a project leader for each repair project to oversee progress and ensure quality control.
  • Coordinate the logistics for material deliveries, ensuring all supplies arrive on time and in good condition.
  • Ensure repair teams are properly equipped with personal protective equipment (PPE) and tools necessary for the job.
• On-Site Repair Execution:
  • On the day of the repair, ensure that teams arrive on time and have clear instructions regarding the tasks to be completed.
  • Communicate directly with the homeowner to ensure they are prepared for the repairs, including making necessary adjustments to their home or clearing work areas.
  • Have a dedicated project coordinator or team member act as the liaison with the homeowner to keep them informed about the process and timelines.
• Track Progress and Address Issues:
  • Maintain daily check-ins with repair teams to monitor the progress of each repair and ensure that everything is on track.
  • Address any issues that arise during the repair process promptly, whether it’s an unforeseen complication, missing materials, or any other obstacle.
• Post-Repair Follow-Up:
  • Once repairs are complete, conduct a thorough inspection of the work completed to ensure it meets the required standards and expectations.
  • Follow up with the homeowner to confirm their satisfaction with the repair services and address any remaining concerns or issues.
  • Provide the homeowner with any additional resources or contact information should they need future assistance.

2. Host In-Person and Online Workshops to Teach Essential Home Repair Skills (01-21-2025 to 01-30-2025)

A key component of the SayPro Home Repair Program is the educational aspect, which empowers participants with DIY skills and knowledge. During this period, SayPro will host both in-person and online workshops aimed at teaching essential home repair skills. These workshops will provide hands-on training for participants and give them the confidence to tackle future repairs on their own.

Key Actions:

• Finalize Workshop Topics and Trainers:
  • Review the list of participants who have registered for the workshops. Confirm which topics are most in-demand based on participant feedback.
  • Assign experienced trainers to each workshop session. Ensure they are fully prepared with lesson plans, materials, and any necessary equipment.
  • For in-person workshops, ensure all necessary materials (tools, workstations, safety equipment) are available at the venue.
  • For virtual workshops, ensure trainers are equipped with high-quality video and audio equipment to provide a smooth online learning experience.
• Schedule and Promote Workshops:
  • Confirm dates and times for each workshop, ensuring there is no overlap with repair project schedules.
  • Promote the workshops via SayPro’s website, social media channels, email newsletters, and flyers to maximize attendance.
  • Provide participants with clear instructions on how to access the virtual workshops, including links to online platforms (e.g., Zoom, Google Meet).
• Host In-Person Workshops:
  • Set up a venue for in-person workshops, ensuring that the space is properly arranged to allow participants to engage in hands-on activities.
  • Implement health and safety protocols, especially if there are any COVID-19-related precautions (e.g., social distancing, mask-wearing, hand sanitizing stations).
  • Encourage active participation by incorporating Q&A sessions, live demonstrations, and interactive tasks.
  • Provide each participant with a toolkit or materials list for the workshop, so they can practice at home after the session.
• Host Online Workshops:
  • Deliver virtual workshops via an easy-to-use platform like Zoom or Google Meet. Ensure that participants can interact with trainers in real-time.
  • Use multimedia, such as video tutorials and slideshows, to break down complex home repair tasks and explain them clearly.
  • Record the workshops and provide access to the recordings afterward, so that participants can revisit the content at their convenience.
  • Use virtual tools (such as live chat or polls) to engage participants and answer any questions they may have during the session.
• Track Participant Engagement:
  • Monitor attendance for both in-person and online workshops, ensuring all registered participants have attended or accessed the session.
  • Provide post-workshop surveys to participants to gather feedback on the session’s content, delivery, and usefulness.
  • Analyze survey results and adjust future workshops based on participant feedback, ensuring they are meeting community needs.

3. Track Progress of Repairs and Offer Support Services to Ensure Satisfaction (01-21-2025 to 01-30-2025)

To ensure the smooth execution of the SayPro Home Repair Program and maintain a high level of participant satisfaction, it is important to actively track the progress of home repairs and provide support services to address any issues.

Key Actions:

• Track Repair Progress:
  • Monitor the status of each repair project to ensure that all tasks are completed according to schedule.
  • Maintain regular communication with the contractors and repair teams to verify that work is being completed to the agreed-upon standards.
  • Use a centralized project management tool or spreadsheet to track progress and update all relevant team members about the status of each repair.
• Provide Ongoing Support to Homeowners:
  • Create a support system where homeowners can reach out with any questions or concerns during the repair process.
  • Offer a customer service helpline, email, or online chat support for homeowners who need assistance or have issues during or after repairs.
  • Send regular updates to participants regarding the status of their home repair, including any delays or changes to the schedule.
• Address Complaints and Concerns:
  • If any homeowner expresses dissatisfaction with the repairs, address their concerns quickly and efficiently, working to resolve issues promptly.
  • Implement a follow-up procedure to ensure that any lingering issues are properly handled and the repairs meet the homeowner’s expectations.
• Post-Completion Surveys:
  • After repairs are completed, send a follow-up survey to homeowners to gather feedback on the quality of repairs and their overall experience with the program.
  • Evaluate the responses to gauge the success of the program and identify areas for improvement.

4. Final Evaluation and Reporting (01-30-2025)

At the end of the event execution phase, SayPro will conduct an evaluation to assess the success of the home repair projects and workshops.

Key Actions:

• Collect and Analyze Data:
  • Gather data on the number of repairs completed, participant feedback from workshops, and satisfaction surveys from homeowners.
  • Analyze the effectiveness of the virtual and in-person workshops, considering factors such as participant engagement, learning outcomes, and future interest in additional training.
• Prepare Reports for Stakeholders:
  • Prepare a comprehensive report detailing the achievements of the January 2025 SayPro Monthly Home Repair Program (SCDR-1), highlighting key statistics such as the number of homes repaired, participants trained, and feedback received.
  • Present the report to stakeholders, partners, and funders, demonstrating the impact of the program on the community.

Conclusion:

The period from January 21 to January 30, 2025 will be a critical phase for SayPro’s Home Repair Program, focusing on executing repair projects, hosting impactful workshops, and ensuring that participants are satisfied with the services provided. By maintaining clear communication, offering high-quality training, and providing ongoing support, SayPro will empower community members with the skills and resources they need to improve their homes, ensuring long-term benefits and a stronger, more self-reliant community.