SayPro Feedback Survey Template: A survey template to collect feedback from participants in the placement program to assess their satisfaction and identify areas for improvement.

SayPro Feedback Survey Template: Participant Satisfaction

Introduction:
Thank you for participating in SayPro’s placement program. We value your feedback as it helps us improve our services and better support future participants. Please take a few minutes to complete this survey. Your responses will remain confidential.

1. General Information

1.1. Which type of placement did you participate in?

• Job Placement
• Training Program
• Volunteer Work
• Community Project
• Other (Please specify): ________________

1.2. How long was your placement?

• Less than 1 month
• 1-3 months
• 3-6 months
• More than 6 months

2. Placement Experience

2.1. How satisfied were you with the overall placement experience?
(1 = Very Dissatisfied, 5 = Very Satisfied)

• 1
• 2
• 3
• 4
• 5

2.2. Did the placement align with your expectations?

• Yes
• No
• Partially (Please specify): ________________

2.3. Was the information provided to you prior to your placement clear and sufficient?

• Yes
• No
• Somewhat (Please specify): ________________

2.4. How would you rate the communication with your coordinator/team during the placement?
(1 = Very Poor, 5 = Excellent)

• 1
• 2
• 3
• 4
• 5

3. Skills Development

3.1. Do you feel the placement helped you develop new skills or improve existing ones?

• Yes, significantly
• Yes, somewhat
• No, not really
• Not sure

3.2. What specific skills did you develop or improve during the placement?
[Open-ended response]

3.3. Were there any areas of skill development you expected but did not have the opportunity to explore?

• Yes (Please specify): ________________
• No

4. Support and Resources

4.1. How would you rate the support you received from SayPro during your placement?
(1 = Very Poor, 5 = Excellent)

• 1
• 2
• 3
• 4
• 5

4.2. Were the resources provided to you (e.g., training materials, access to mentors) adequate for your success?

• Yes
• No
• Somewhat (Please specify): ________________

4.3. Did you face any challenges during your placement that were not addressed adequately?

• Yes (Please describe the challenges): ________________
• No

5. Employer/Partner Feedback

5.1. How would you rate the relationship between you and your employer or partner organization?
(1 = Very Poor, 5 = Excellent)

• 1
• 2
• 3
• 4
• 5

5.2. Did your employer/partner provide adequate feedback and guidance throughout the placement?

• Yes
• No
• Somewhat (Please explain): ________________

6. Overall Satisfaction and Areas for Improvement

6.1. Overall, how satisfied are you with your placement experience?
(1 = Very Dissatisfied, 5 = Very Satisfied)

• 1
• 2
• 3
• 4
• 5

6.2. What aspects of the placement experience did you enjoy the most?
[Open-ended response]

6.3. What aspects of the placement experience do you think could be improved?
[Open-ended response]

6.4. Do you have any suggestions for how we can improve the placement process for future participants?
[Open-ended response]

7. Final Thoughts

7.1. Would you recommend SayPro’s placement program to others?

• Yes
• No
• Maybe (Please explain): ________________

7.2. Any additional comments or feedback?
[Open-ended response]

Thank You!

Thank you for your time and feedback. We truly appreciate your input and will use it to improve our services and future placement opportunities.